Support Center

Welcome to the Firstlook Support Page. Here, you will find answers to frequently asked questions. If your query isn’t addressed here, please feel free to contact us directly for further assistance.

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Frequently asked questions

What makes this app special?

Who is eligible to join?

How do I join the app?

Why should I provide my personal details?

Why is ID proof required?

How is my data processed within the app?

Is my data secure with the app?

How can I edit my profile information?

HWhat privacy settings are available?

Is it possible to change my display name / firstlook_id?

Can I update my login mobile number?

How do I reset my password?

How do I upload a photo to my account?

Are a description and music mandatory with a photo?

What is the purpose of using hashtags with photos?

How do I upload a video reel?

How can I find a match?

What is the 'Favorites' feature?

What does the 'Proposal' feature entail?

How does the chat function work?

How do photo comments work?

Is this a premium app or is it free to use?

What are the available premium plans?

How do I make payments, and what is the refund policy?

How can I delete my account?